Telehealth Case Study

Sue Kewming, CGHS Diabetes Educator, has been using Skype to run consultations with a Melbourne Endocrinologist, for clients in her office in Sale.  She has kindly put together a Case Study highlighting the benefits and effectiveness of this form of consultation.

Tele health case study


MBS Item Flipchart

The MBS Item Flipchart was released by the Department of Health to support General Practitioners and Allied Health Professionals navigate the Medicare Benefits Schedule specifically items related to chronic disease and mental health care for primary health care settings.

Inside the chart users will find the relevant MBS item numbers, their applicability to clients and a summary of the business rules. The chart has been updated and includes all of the new relevant items, changes to existing items and the revised rebates as of the end of 2013.

MBS Item Flipchart 2013

At this stage the Department will not be offering the resource in hard copy but it has been designed to be printed as a flipbook if agencies choose to do so.


PCP Role in Chronic Disease Management

The WPCP is committed to improving the quality of care and quality of life of people living in Gippsland through a coordinated, collaborative region wide approach to Integrated Chronic Disease Management (ICDM).

The ICDM program supports the development of an integrated community-based and person centred approach to the prevention and management of chronic disease, based on the Chronic Care Model developed by Ed Wagner and colleagues at the McColl Institute for Healthcare Innovation. The Wagner model proposes a proactive approach to chronic disease, focusing on keeping clients as healthy as possible. It advocates for healthcare systems improvements, community involvement in planning, and the development of self management support for clients.

The PCP’s support for ICDM builds on the earlier work of the Better Healthcare in Gippsland (BHCiG) Project (2004-2006). This project adopted a coordinated regional approach to improving services for people at risk of or experiencing chronic disease, piloting a chronic disease management care pathway protocol in three Gippsland sites. A key resource, the BHCiG Chronic Disease Management Resource Kit was developed as a result of the successful partnerships and collaboration between the project partners and staff from the various agencies that participated in the project.

The PCP aims to contribute to improvements in chronic disease care by:

  • Promoting and supporting the implementation of the Wagner Model of Chronic Illness Care
  • Facilitating and supporting Working Groups and other ICDM networking activities.
  • Actively promoting and providing training in the use of the Better Health Care in Gippsland (BHCiG) Chronic Disease Management Resource Kit and training package.
  • Building the capacity of health care providers to deliver improved care to people with a chronic illness, by providing training, networking and mentoring support in all aspects of the chronic care model.
  • Participating in the ongoing development of a Gippsland Regional ICDM Training Plan.
  • Supporting the development, implementation and ongoing review of the early intervention projects at both Central Gippsland Health Service and Yarram and District Health Service.

Personally Controlled Electronic Health Record (PCEHR)

Whether you are looking at it from a consumer, agency or provider point of view the introduction of the PCEHR will change the shape of health care and the way information is gathered and shared. Below are some resources that will provide a more comprehensive overview of how the system will work: